New DCG Report: Strategic Agencies Are Key to Successfully Delivering Digital Customer Experiences

Roundedcube Roundedcube
August 13, 2013
Company News , Web Strategy

Roundedcube, a digital marketing and technology agency specializing in web strategy, design and development, has been featured in Digital Clarity Group’s latest report "Guide to Service Providers for Web Content and Customer Experience Management." As the first of its kind, the report highlights the expertise of over 40 leading digital service providers and examines why the need for these agencies is critical for customer experience management. The report states:

"The forces of digital disruption have empowered consumers and created a growing demand for rich, engaging, and consistent experiences across multiple channels and touchpoints. Customer experience management (CEM) designates an evolving set of practices, technologies, partnerships, and business values that, taken together, enable organizations to orchestrate, offer, and optimize consistently superior customer experiences. Mastering CEM is an imperative because the quality of the experiences you offer and support will increasingly determine the fate of your company."

As one of the first Sitecore partners in North America, Roundedcube has years of Sitecore experience and is sought after to create full digital experiences for customers. Roundedcube’s strength in web content management partnered with their digital marketing expertise has helped establish Roundedcube as a leading digital agency.

More information about the report can be found on the Digital Clarity Group website.

About DCG
Digital Clarity Group helps business leaders navigate digital transformation by providing clear, actionable advice across four themes: Consumer Engagement, the Social Enterprise, Innovative Change, and Adaptive Technology. The firm provides research, consulting, events, and advisory services, and provides exclusive perspectives and downloadable Insight Papers at http://digitalclaritygroup.com.

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